All returns must be authorized by Odis Hardin Advertising. Please send your request to sale@advertisingstrip.com with your order number and list of items you would like to return. Refunds are available for being sent the wrong product, only! Upon receipt of a confirmation email, pack the merchandise in the original package if possible and an email will be sent on where to return the product too.
Please be mindful that Odis Hardin Advertising will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received, we will credit the card used to make the original purchase. Odis Hardin Advertising will process your return immediately but the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company. Most refunds post within 48 hours.